What personal data we collect and why we collect it
Effective Date: 02/02/2025
Memory Tray (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and visitors to our website (the “Website”).
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our Website. This policy covers the sale of packing materials such as CPU trays, laptop boxes, memory trays, and cell phone boxes.
1. Information We Collect:
We collect several types of information from and about users of our Website, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, payment information, and IP address. We collect this information when you create an account, place an order, contact us, or subscribe to our newsletter.
- Non-Personal Information: This includes information that cannot be used to identify you, such as your browsing history, search queries, and device information. We collect this information through cookies, web beacons, and other tracking technologies. (See our Cookie Policy for more details if applicable).
- Order Information: When you make a purchase, we collect information about your order, including the products you purchased, the shipping address, and the billing address. This includes the types and quantities of packing materials you order.
- Business Information (if applicable): If you are purchasing on behalf of a business, we may collect information about your company, such as its name, address, and industry.
2. How We Use Your Information:
We may use your information for the following purposes:
- To fulfill your orders: We use your order information to process your purchases, ship your products, and provide customer support. This includes using your address and contact information to deliver your packing materials.
- To create and manage your account: We use your personal information to create and manage your account on our Website.
- To communicate with you: We may use your contact information to send you emails or other communications about your orders, our products, promotions, and other updates. You may opt out of marketing communications at any time.
- To improve our Website: We use non-personal information to analyze how our Website is used and to make improvements to its design and functionality.
- To personalize your experience: We may use your information to personalize your experience on our Website, such as by recommending products that may be of interest to you.
- For legal compliance: We may use your information to comply with applicable laws and regulations.
- Marketing: With your consent, we may use your information to send you marketing communications about our products and services. You can opt out of these communications at any time.
- Business Operations: We may use your business information to manage our business relationships and for internal business purposes.
3. How We Share Your Information:
We may share your information with the following third parties:
- Service providers: We may share your information with service providers who assist us with payment processing, shipping (e.g., courier companies), marketing, and other operations. We require these service providers to protect your information and only use it for the purposes we specify.
- Business partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.
- Legal authorities: We may disclose your information to legal authorities if required by law or to protect our legal rights.
- Affiliates: We may share your information with our affiliated companies for the purposes described in this Privacy Policy.
- Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage method is 100% secure.
5. Your Choices:
You have the following choices regarding your information:
- Access and correction: You can access and update your personal information through your account settings.
- Opt-out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings.(See our Cookie Policy for more details if applicable)
6. Children's Privacy:
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us.
7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates.
